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Pegasus Instant Messenger

Pegasus Opera II

has many innovative features to help businesses - Pegasus Instant Messenger (PIM) is one of the best examples of this. PIM is Opera II’s unique real-time reporting, scheduling and instant messaging tool, designed to address the challenges organisations face when attempting to manage and distribute business information.

In today's age, nobody can afford to wait for monthly or weekly management reports to determine the health of their business; PIM automatically distributes real-time business critical information in the form of a discreet pop-up instant message, as and when you need it.
  • Increase Productivity
  • Confidential and Secure
  • The Benefits
  • Pegasus Instant Messenger for your Business
  • Advanced Features
  •  

PIM - Increase Productivity


Where many other real-time reporting systems are flawed due to a singular reliance upon e-mail to distribute and carry information to recipients, Pegasus Instant Messenger combines business management and instant messaging capabilities. This provides customers with a completely new business tool; one which increases productivity.

The addition of PIM to an organisation delivers a valuable but low cost resource, one which is on constant alert, running reports to a user-defined schedule and alerting management whenever a business rule is broken or certain event criteria fulfilled. Additionally, PIM provides a live, peer to peer, presence aware system for real-time interpersonal communication.

PIM has many business critical uses, such as escalating overdue invoices to the Credit Control Manager, monitoring stock levels and warning when stock has dropped below its minimum level, and notifying budget holders of information which is outside budgetary control thresholds.

The content of each message is dynamically generated, using real-time data within Opera II, and is completely up to date. PIM can be easily configured, via a user-friendly wizard and messages can be defined in a variety of ways: by business rules, criteria or timed events.
 




PIM - Confidential and Secure


Uniquely with Pegasus Instant Messenger there is no need for a permanent web connection or e-mail, as is the case with most other instant messenger type products. PIM is entirely LAN-based (Local Area Network) and does not support communication outside the firewall. This means that communication through PIM is completely confidential and secure, as well as free of viruses, spam and junk mail.


PIM - The Benefits


PIM does not depend on large scale or costly hardware systems and offers:
  • Ease of Use - no need to invest in expensive training or consultancy; easy to configure and use.
  • Data Security - independent of Opera II; safe to deploy confidential information to a variety of personnel.
  • Independent Delivery - LAN-based and linked with internal and back-office systems; no need for a permanent web connection.
  •  

Pegasus Instant Messenger for your Business


There are two editions of PIM: Desktop Edition and Enterprise Edition. The Desktop Edition provides entry level functionality, with 5 pre-defined Tasks and a Simple Wizard utility. The Desktop Edition comes as standard with every copy of Opera II.






The Enterprise Edition caters for more advanced business needs. The Advanced Wizard enables the creation of user-definable tasks and timed events, and HTML capabilities enhance the presentation of the information being delivered. The Enterprise Edition is a chargeable upgrade.
 

PIM - Advanced Features


Pegasus Instant Messenger  is a very powerful, but easy to use, business communication framework, which optimises the effectiveness of communications across organisations. PIM produces instant pop-up alerts, which are user defined and relevant to individual business needs.


PIM Instant Notes (Enterprise Edition)


Instant Notes provides PIM users with the ability to send ad-hoc messages to other PIM users. Instant Notes contain fields for name, company and telephone, as well as up to 10 customisable tick boxes and a message area for free text. Instant Notes are an ideal replacement for paper based notes, including ‘while you were out’ messages.


PIM Presence Awareness (Enterprise Edition Only)


A user is  able to control how their PIM status is displayed to other PIM users. Where the status is not manually selected and no activity is detected for a user defined number of minutes, the user’s status is automatically set to Away. Subsequent activity resets the user’s status back to Online. Chat requests are only possible with users that are shown as Online.

 

PIM Out of Office (Enterprise Edition Only)


When Out of Office is activated, PIM pop-ups are automatically forwarded to a recipient of the user’s choosing. Pop-ups are stored for the original user to view upon signing back into PIM, at which time Out of Office is deactivated and the forwarding of pop-ups ceases.


PIM Message Priority (Enterprise Edition Only)


Three different levels of priority are available: low, normal and high. The background colour of pop-ups is altered according to the priority (low: green, normal: yellow, high: red), together with the sound played when the pop-up appears and the priority flag on PIM e-mails.





PIM Appearance of Pop-ups (Enterprise Edition Only)


PIM users are now able to choose how a pop-up appears on their screen, with a choice of slide, fade or none. In addition, the user is now able to select where on their screen pop-ups are displayed. Options allow for positioning on the 4 corners of the screen, as well as the direction in which additional pop-ups are added.


PIM Advanced Task Wizard (Enterprise Edition Only)


The Advanced Task Wizard has been enhanced to allow file attachments to accompany the results in PIM E-mails and pop-ups. E-mail messages contain a file attachment in the conventional manner and pop-ups display a paperclip icon informing the user that there is an attachment. The user can click on the icon, or a new Attachment item on the pop-up menu, to open the file. Published output does not contain attached or linked files.

The Advanced Wizard now also allows dynamic recipient selection to be applied to pop-ups, as well as E-mail messages. This new functionality allows a data field to be chosen as the dynamic address and allows a user to be selected to receive error or warning messages.


PIM Message Archiving


Where expired PIM messages were previously deleted from the system, messages are now moved to an archive database. This still allows the user to view, re-send and delete expired messages, and it is only when messages are deleted from the Archive that they are removed from the system permanently.


PIM Message Manager Visual Update


In line with PIM’s new look and feel, using Windows XP style icons, the command buttons on the PIM Message Manager have been replaced with menus and a toolbar. A user is now able to view messages by type (E-mail, pop-up, history, all) and by status (sent, archive).


PIM User Manager


Enhancements in this release provide the PIM Administrator with the facility to Monitor Users. A further new function allows the Administrator to sign out other PIM users and send ad-hoc messages to a logged in user. Permissions can now be defined for each user, enabling the Administrator to restrict the modules a user can report on.

More Information – Contact Quorum Business Systems


If you require further information regarding PIM, please contact us.

Quorum Business Systems are one of Pegasus’ leading Business Partners, and with offices in both Watford and Edinburgh, we are well placed to provide a service to customers throughout the country.

Quorum has specialised in Pegasus Software solutions for over 18 years, while offering the associated services to provide a complete IT service for hundreds of satisfied customers during that time. 

With accolades such as Pegasus Software Best Service Award and Partner Excellence Award 2009, you should look no further than Quorum Business Systems when choosing your business software.

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